Using Your Tickets

An email has been sent to you with your ticket(s). To use your ticket(s) you may either print off that email, or you can show us the ticket(s) on your mobile device. Your ticket(s) is valid for any one hour harbour tour departure up to October 31st. All tickets are valid for one time use only.

Our tours depart from the Pier 6 building, at 145 Queens Quay West. This is located at the exact intersection of York St. and Queen’s Quay. It is a short walk or street car ride from Union Station.  Scroll down to the bottom of the page to see a map with our location.

Ticket holders do not need to book ahead for a scheduled tour departure. Simply present your ticket(s) to any of our staff when you arrive and you can reserve seats on one of our frequent departures. Reservations are required for groups of 10 or more. Please note the ticket(s) does not guarantee seating on the next tour departure. Seating is subject to availability. If seating is not available, ticket holders may be asked to wait for the next available departure. Click here to see the boat tour schedule.

Please note: Tour schedule and departure times are subject to change. Tours are subject to cancellation without notice. One-hour duration time includes embarking and disembarking. Island-stop feature of the tour is available in June, July, and August, only when conditions allow.